Developing understanding of challenging behaviour through masterclasses

Paula Hopes

Research output: Contribution to journalArticlepeer-review


This article provides insight into the development of a three-hour masterclass for support workers in care homes across Durham and Darlington. The aim of the masterclass was to give practical understanding of—and approaches to—the management of challenging behaviour. A variety of teaching approaches was used to support learning and development. Feedback from support workers was collected and is discussed, along with implications for practice. This paper is structured in line with the layout of the session.
Original languageEnglish
Pages (from-to)398-401
Number of pages4
JournalBritish Journal of Healthcare Assistants
Issue number8
Publication statusPublished - 10 Aug 2016


  • challenging behaviour
  • environment
  • escalation
  • practice
  • care home support workers


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