"Walking in their shoes": using patient story in clinical simulation environment

Gareth Parsons, Juping Yu, Emma Tonkin (Editor), Deborah Lancastle (Editor), Maggie Kirk (Editor)

Research output: Contribution to conferencePaperpeer-review

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In response to reports that reveal serious failings in compassionate care health care, policies have developed that emphasise the importance of nurturing qualities such as caring, compassion, empathy and dignity among healthcare staff in patient care. Health professional education has a significant role to play in promoting these using approaches that maximise the opportunity for learning and reflection.
We feel that the health environment and people who work in or receive care in this environment have been exposed to “postures of economic expedience and political exploitation” and that is why compassionate care is threatened. It is our contention that learning about patient stories prevents nurses and other health professionals from succumbing to the dangers to compassionate care that arise from the stressful clinical environment they are exposed to.
We often use Stories as a learning tool in health professional education. We have worked with a creative partner at StoryWorks UK and Cwm Taf University Health Board to produce a short story about a patient’s experiences of being in hospital. Using QR codes, we built a learning resource in the form of a story walk. We’ve linked segments from the story to different locations around USW Clinical Simulation Suite which exactly replicates the built environment, furniture and equipment seen in an actual clinical environment. Utilising a High Fidelity Simulation Training makes for an optimal learning environment. It reflects the clinical environment in a controlled setting without the risk of harm to patients or to students as it enables students to put themselves into roles, for which they are not yet prepared for in real life.

Simulation is widely used in delivering clinical aspects of higher education nursing curricula. Here we use it to develop compassion. Whilst exposed to this environment, students will follow the patient’s journey from diagnosis to discharge and listen to audio recordings recounting the patient’s experience of care in her own voice.

We have been testing how the resource can be used in a training setting to promote learning and reflection on patient care among nursing students. This paper will discuss their impressions of listening to the patient story in this environment.
Original languageEnglish
Publication statusPublished - 12 Apr 2019
Event13th Annual Storytelling Symposium: Story Telling and the Environment - George Ewart Centre for Storytelling, Atrium, Cardiff, United Kingdom
Duration: 12 Apr 201913 Apr 2019


Conference13th Annual Storytelling Symposium
Country/TerritoryUnited Kingdom
Internet address


  • storytelling
  • Empathy
  • environment
  • Clinical Nursing Research


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